Email Service Disruption – Sending and Receiving Emails

Incident Report for Web24

Identified

We have identified an issue affecting email services. Customers may experience difficulties sending emails to external mail servers and receiving incoming emails. Some messages may be delayed or rejected.

Local email delivery remains operational, but email delivery involving external mail servers may be affected.

Our technical team is working to resolve the issue. We will provide further updates as more information becomes available.

We apologize for the inconvenience and appreciate your patience.

Posted Oct 13, 2026 - 11:28 AEDT

This incident affects: Cloud VPS, VMWare VPS, and Dedicated Servers.