All Systems Operational

About This Site

Welcome to the Web24 status page. This page keeps you up to date with any scheduled or unscheduled maintenance on our network.


COVID-19 Update


Staff work arrangements have been adjusted as part of our Business Continuity Planning for COVID-19. This means all support staff are working remotely and will not be impacted by any further changes or mandates. Our company is exercising measures to ensure there are minimal support and service disruptions.


We continue to provide the same level of customer service and support that you've come to expect from us. However if you have questions or would like to provide feedback, please get in touch with our Support Centre.



Thank you for choosing Web24

Web Hosting Plesk Operational
90 days ago
99.99 % uptime
Today
Reseller Hosting Plesk Operational
90 days ago
99.99 % uptime
Today
Web Hosting cPanel Operational
90 days ago
100.0 % uptime
Today
Reseller Hosting cPanel Operational
90 days ago
100.0 % uptime
Today
Cloud VPS Operational
90 days ago
99.72 % uptime
Today
Mission Critical VPS Operational
90 days ago
100.0 % uptime
Today
VMWare VPS Operational
90 days ago
100.0 % uptime
Today
Dedicated Servers Operational
90 days ago
100.0 % uptime
Today
Network Operational
90 days ago
100.0 % uptime
Today
DNS Cluster Operational
90 days ago
100.0 % uptime
Today
Web24 Website Operational
Customer Control Panel Login Operational
Technical Support (Tickets) Operational
Technical Support (Phone) Operational
Email Filtering Cluster Operational
Web24 Billing Platform Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Our systems administrators will be performing maintenance on the infrastructure which provides backups to a subset of our dedicated server, shared hosting, and vps services.
Access to these backup services will be unavailable during the maintenance period.
Other services will not be affected.
Posted on Jan 18, 14:24 AEDT
Our systems administrators will be performing maintenance on the infrastructure which provides backups to a subset of our dedicated server, shared hosting, and vps services.
Access to these backup services will be unavailable during the maintenance period.
Other services will not be affected.
Posted on Jan 18, 14:25 AEDT
Fujitsu to Equinix ME2 Migration Group SRV3 Feb 2, 22:00 - Feb 3, 03:00 AEDT
As part of our ongoing commitment to ensure all of our services are operating and maintained to our standards, Web24 will be migrating your services to the new, state of the art Equinix ME2 Data Centre.

This migration will commence at 22:00 AEDT, and is estimated to take up to 5 hours to complete.

Our teams always endeavour to minimise disruption to our customers. We do anticipate that your service will be offline for up to 5 hours during the maintenance period, however our teams will be working hard to get you up and running as soon as possible.

Additionally, the IP address of your service will remain the same - so you will not be required to make any changes.
Posted on Jan 18, 14:32 AEDT
Fujitsu to Equinix ME2 Migration Group SRV2 Feb 3, 22:00 - Feb 4, 03:00 AEDT
As part of our ongoing commitment to ensure all of our services are operating and maintained to our standards, Web24 will be migrating your services to the new, state of the art Equinix ME2 Data Centre.

This migration will commence at 22:00 AEDT, and is estimated to take up to 5 hours to complete.

Our teams always endeavour to minimise disruption to our customers. We do anticipate that your service will be offline for up to 5 hours during the maintenance period, however our teams will be working hard to get you up and running as soon as possible.

Additionally, the IP address of your service will remain the same - so you will not be required to make any changes.
Posted on Jan 18, 14:34 AEDT
Fujitsu to Equinix ME2 Migration Group SRV4 Feb 7, 22:00 - Feb 8, 03:00 AEDT
As part of our ongoing commitment to ensure all of our services are operating and maintained to our standards, Web24 will be migrating your services to the new, state of the art Equinix ME2 Data Centre.

This migration will commence at 22:00 AEDT, and is estimated to take up to 5 hours to complete.

Our teams always endeavour to minimise disruption to our customers. We do anticipate that your service will be offline for up to 5 hours during the maintenance period, however our teams will be working hard to get you up and running as soon as possible.

Additionally, the IP address of your service will remain the same - so you will not be required to make any changes.
Posted on Jan 21, 10:09 AEDT
Fujitsu to Equinix ME2 Migration Group DS1 Feb 8, 22:00 - Feb 9, 03:00 AEDT
As part of our ongoing commitment to ensure all of our services are operating and maintained to our standards, Web24 will be migrating your services to the new, state of the art Equinix ME2 Data Centre.

This migration will commence at 22:00 AEDT, and is estimated to take up to 5 hours to complete.

Our teams always endeavour to minimise disruption to our customers. We do anticipate that your service will be offline for up to 5 hours during the maintenance period, however our teams will be working hard to get you up and running as soon as possible.

Additionally, the IP address of your service will remain the same - so you will not be required to make any changes.
Posted on Jan 21, 10:10 AEDT
Fujitsu to Equinix ME2 Migration Group DS2 Feb 9, 22:00 - Feb 10, 03:00 AEDT
As part of our ongoing commitment to ensure all of our services are operating and maintained to our standards, Web24 will be migrating your services to the new, state of the art Equinix ME2 Data Centre.

This migration will commence at 22:00 AEDT, and is estimated to take up to 5 hours to complete.

Our teams always endeavour to minimise disruption to our customers. We do anticipate that your service will be offline for up to 5 hours during the maintenance period, however our teams will be working hard to get you up and running as soon as possible.

Additionally, the IP address of your service will remain the same - so you will not be required to make any changes.
Posted on Jan 21, 10:10 AEDT
Fujitsu to Equinix ME2 Migration Group DS3 Feb 10, 22:00 - Feb 11, 03:00 AEDT
As part of our ongoing commitment to ensure all of our services are operating and maintained to our standards, Web24 will be migrating your services to the new, state of the art Equinix ME2 Data Centre.

This migration will commence at 22:00 AEDT, and is estimated to take up to 5 hours to complete.

Our teams always endeavour to minimise disruption to our customers. We do anticipate that your service will be offline for up to 5 hours during the maintenance period, however our teams will be working hard to get you up and running as soon as possible.

Additionally, the IP address of your service will remain the same - so you will not be required to make any changes.
Posted on Jan 21, 10:12 AEDT
Past Incidents
Jan 28, 2021

No incidents reported today.

Jan 27, 2021

No incidents reported.

Jan 26, 2021

No incidents reported.

Jan 25, 2021

No incidents reported.

Jan 24, 2021

No incidents reported.

Jan 23, 2021

No incidents reported.

Jan 22, 2021

No incidents reported.

Jan 21, 2021

No incidents reported.

Jan 20, 2021

No incidents reported.

Jan 19, 2021
Resolved - There have been no further indications of instability on the network, this issue is now resolved.
Jan 19, 01:38 AEDT
Monitoring - Be advised our internal monitoring indicated that a Networking Issue with our upstream provider occurred at 13:13 and 13:47 today.
The disruption may have caused some sites and services to be temporarily unavailable for up to 5 minutes.

We are talking to our provider who has identified the issue and we are monitoring the network while the root cause is investigated.
Jan 18, 15:18 AEDT
Jan 18, 2021
Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.