All Systems Operational

About This Site

Welcome to the Web24 status page. This page keeps you up to date with any scheduled or unscheduled maintenance on our network.


COVID-19 Update


Staff work arrangements have been adjusted as part of our Business Continuity Planning for COVID-19. This means all support staff are working remotely and will not be impacted by any further changes or mandates. Our company is exercising measures to ensure there are minimal support and service disruptions.


We continue to provide the same level of customer service and support that you've come to expect from us. However if you have questions or would like to provide feedback, please get in touch with our Support Centre.



Thank you for choosing Web24

Web Hosting Plesk Operational
90 days ago
99.55 % uptime
Today
Reseller Hosting Plesk Operational
90 days ago
99.64 % uptime
Today
Web Hosting cPanel Operational
90 days ago
100.0 % uptime
Today
Reseller Hosting cPanel Operational
90 days ago
100.0 % uptime
Today
Cloud VPS Operational
90 days ago
100.0 % uptime
Today
Mission Critical VPS Operational
90 days ago
100.0 % uptime
Today
VMWare VPS Operational
90 days ago
100.0 % uptime
Today
Dedicated Servers Operational
90 days ago
100.0 % uptime
Today
Network Operational
90 days ago
100.0 % uptime
Today
DNS Cluster Operational
90 days ago
100.0 % uptime
Today
Web24 Website Operational
Customer Control Panel Login Operational
Technical Support (Tickets) Operational
Technical Support (Phone) Operational
Email Filtering Cluster Operational
Web24 Billing Platform Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Apr 5, 2020

No incidents reported today.

Apr 4, 2020

No incidents reported.

Apr 3, 2020
Completed - The scheduled maintenance has been completed.
Apr 3, 06:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 23:01 AEDT
Scheduled - Web24 is committed to providing you with the very best infrastructure that is constantly performing to the highest standards and is kept updated with the latest software.

In our efforts to deliver on our promise, Web24 will be carrying out maintenance on servers hosting Linux Web Hosting Services. As part of this maintenance, the Plesk panel on LP016 will be upgraded. The server will require a reboot to complete the upgrade.

The maintenance is scheduled as below:

Start Date & Time: Friday, 3rd April 2020, 11:00 PM AEDT
End Date & Time: Saturday, 4th April 2020, 06:00 AM AEDT

Impacted customers will experience interruptions during the above mentioned window.

Thank you for your understanding.
Apr 3, 23:00 AEDT
Completed - The scheduled maintenance has been completed.
Apr 3, 06:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 23:01 AEDT
Scheduled - Web24 is committed to providing you with the very best infrastructure that is constantly performing to the highest standards and is kept updated with the latest software.

In our efforts to deliver on our promise, Web24 will be carrying out maintenance on servers hosting Linux Web Hosting Services. As part of this maintenance, the Plesk panel on LP015 will be upgraded. The server will require a reboot to complete the upgrade.

The maintenance is scheduled as below:

Start Date & Time: Thursday, 2nd April 2020, 11:00 PM AEDT
End Date & Time: Friday, 3rd April 2020, 06:00 AM AEDT

Impacted customers will experience interruptions during the above mentioned window.

Thank you for your understanding.
Apr 2, 23:00 AEDT
Apr 1, 2020

No incidents reported.

Mar 31, 2020

No incidents reported.

Mar 30, 2020

No incidents reported.

Mar 29, 2020
Completed - The scheduled maintenance has been completed.
Mar 29, 06:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 23:01 AEDT
Scheduled - Web24 is committed to providing you with the very best infrastructure that is constantly performing to the highest standards and is kept updated with the latest software.

In our efforts to deliver on our promise, Web24 will be carrying out maintenance on servers hosting Linux Web Hosting Services. As part of this maintenance, the Plesk panel on LP020 will be upgraded. The server will require a reboot to complete the upgrade.

The maintenance is scheduled as below:

Start Date & Time: Saturday, 28 March 2020, 11:00 PM AEDT
End Date & Time: Sunday, 29 March 2020, 06:00 AM AEDT

Impacted customers will experience interruptions during the above mentioned window.

Thank you for your understanding.
Mar 28, 23:00 AEDT
Mar 28, 2020
Completed - The scheduled maintenance has been completed.
Mar 28, 06:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:00 AEDT
Scheduled - Web24 is committed to providing you with the very best infrastructure that is constantly performing to the highest standards and is kept updated with the latest software.

In our efforts to deliver on our promise, Web24 will be carrying out maintenance on servers hosting Linux Web Hosting Services. As part of this maintenance, the Plesk panel on LP021 will be upgraded. The server will require a reboot to complete the upgrade.

The maintenance is scheduled as below:

Start Date & Time: Friday, 27 March 2020, 11:00 PM AEDT
End Date & Time: Saturday, 28 March 2020, 06:00 AM AEDT

Impacted customers will experience interruptions during the above mentioned window.

Thank you for your understanding.
Mar 27, 23:00 AEDT
Mar 26, 2020

No incidents reported.

Mar 25, 2020
Completed - The scheduled maintenance has been completed.
Mar 25, 05:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 01:00 AEDT
Scheduled - To ensure the ongoing stability and security of our network, routine software updates will be applied to a number of top of rack switches in our APDCSY1 POP.

While every effort will be taken to minimise impact to customer traffic, we estimate there could be up to 15 minutes of interruption to traffic flow during this time.
Mar 24, 23:02 AEDT
Completed - The scheduled maintenance has been completed.
Mar 25, 03:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 01:00 AEDT
Scheduled - Due to maintenance, our call centre will be unavailable for up to 15 minutes between the hours of 1 am and 3 am AEDT.
Mar 24, 23:01 AEDT
Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.