This incidence has been resolved.
Nov 16, 14:45 AEDT
Our engineers are proceeding to restore services and are continuing to monitor the thermal-stability of the environment. An update on the situation will be provided in 30 minutes or if there is a significant change in the situation.
Nov 16, 14:07 AEDT
The thermal issue at the data-centre has been rectified. Our engineers are monitoring to ensure thermal-stability before they begin to restore services. An update on the situation will be provided in 10 minutes.
Nov 16, 13:58 AEDT
Our Pyrmont Data Centre is currently experiencing a cooling system incident. Some customer services are being shut down as a precaution to avoid data-loss. Your patience is appreciated.
As further information becomes available, we will provide an update here.
Nov 16, 13:21 AEDT