All Systems Operational

About This Site

Welcome to the Web24 status page. This page keeps you up to date with any scheduled or unscheduled maintenance on our network.


COVID-19 Update


Staff work arrangements have been adjusted as part of our Business Continuity Planning for COVID-19. This means all support staff are working remotely and will not be impacted by any further changes or mandates. Our company is exercising measures to ensure there are minimal support and service disruptions.


We continue to provide the same level of customer service and support that you've come to expect from us. However if you have questions or would like to provide feedback, please get in touch with our Support Centre.



Thank you for choosing Web24

Web Hosting Plesk Operational
90 days ago
99.81 % uptime
Today
Reseller Hosting Plesk Operational
90 days ago
100.0 % uptime
Today
Web Hosting cPanel Operational
90 days ago
100.0 % uptime
Today
Reseller Hosting cPanel Operational
90 days ago
100.0 % uptime
Today
Cloud VPS Operational
90 days ago
100.0 % uptime
Today
Mission Critical VPS Operational
90 days ago
100.0 % uptime
Today
VMWare VPS Operational
90 days ago
100.0 % uptime
Today
Dedicated Servers Operational
90 days ago
100.0 % uptime
Today
Network Operational
90 days ago
100.0 % uptime
Today
DNS Cluster Operational
90 days ago
100.0 % uptime
Today
Web24 Website Operational
Customer Control Panel Login Operational
Technical Support (Tickets) Operational
Technical Support (Phone) Operational
Email Filtering Cluster Operational
Web24 Billing Platform Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Jul 8, 2020

No incidents reported today.

Jul 7, 2020

No incidents reported.

Jul 6, 2020

No incidents reported.

Jul 5, 2020

No incidents reported.

Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020

No incidents reported.

Jul 1, 2020
Completed - The scheduled maintenance has been completed.
Jul 1, 01:42 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 00:01 AEST
Scheduled - Routine software updates will be applied to our border routers. There may be some short periods of increased latency and loss (no more than 2 minutes) while routes adjust to take redundant paths around the areas of maintenance.
Jun 25, 05:56 AEST
Jun 30, 2020
Completed - The scheduled maintenance has been completed.
Jun 30, 07:14 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 06:01 AEST
Scheduled - Staff will be performing maintenance on control.web24.com.au.

This will impact your ability to submit tickets online, pay for invoices, place new orders, manage contacts, access security pins and access the advanced controls for your VPS.

If you need urgent assistance you can call us on 1300 493 224.

We expect this maintenance to take up to 3 hours, although it's likely that the maintenance will be completed in a much shorter time frame.
Jun 26, 12:30 AEST
Jun 29, 2020

No incidents reported.

Jun 28, 2020

No incidents reported.

Jun 27, 2020

No incidents reported.

Jun 26, 2020

No incidents reported.

Jun 25, 2020

No incidents reported.

Jun 24, 2020
Completed - The scheduled maintenance has been completed.
Jun 24, 03:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 00:01 AEST
Scheduled - We will be conducting maintenance on our ticketing system between 00:00 and 03:00 AEDT on 24/06/20.

At this time it will not be possible to submit tickets through our client area.

We anticipate there should be no more than 15 minutes of interruption to this service.
Jun 23, 16:44 AEST