All Systems Operational

About This Site

Welcome to the Web24 status page. This page keeps you up to date with any scheduled or unscheduled maintenance on our network.


COVID-19 Update


Staff work arrangements have been adjusted as part of our Business Continuity Planning for COVID-19. This means all support staff are working remotely and will not be impacted by any further changes or mandates. Our company is exercising measures to ensure there are minimal support and service disruptions.


We continue to provide the same level of customer service and support that you've come to expect from us. However if you have questions or would like to provide feedback, please get in touch with our Support Centre.



Thank you for choosing Web24

Web Hosting Plesk Operational
90 days ago
99.84 % uptime
Today
Reseller Hosting Plesk Operational
90 days ago
100.0 % uptime
Today
Web Hosting cPanel Operational
90 days ago
99.9 % uptime
Today
Reseller Hosting cPanel Operational
90 days ago
99.9 % uptime
Today
Cloud VPS Operational
90 days ago
99.9 % uptime
Today
Mission Critical VPS Operational
90 days ago
100.0 % uptime
Today
VMWare VPS Operational
90 days ago
99.9 % uptime
Today
Dedicated Servers Operational
90 days ago
100.0 % uptime
Today
Network Operational
90 days ago
100.0 % uptime
Today
DNS Cluster Operational
90 days ago
100.0 % uptime
Today
Web24 Website Operational
Customer Control Panel Login Operational
Technical Support (Tickets) Operational
Technical Support (Phone) Operational
Email Filtering Cluster Operational
Web24 Billing Platform Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 9, 2020

No incidents reported today.

Aug 8, 2020

No incidents reported.

Aug 7, 2020
Resolved - This incident has been resolved.
Aug 7, 09:53 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 7, 09:50 AEST
Identified - The issue has been identified and a fix is being implemented.
Aug 7, 05:56 AEST
Update - We are still investigating the issue, and have isolated the issue to only impact some AusWeb clients.
Aug 7, 04:00 AEST
Investigating - At Web24 we pride ourselves in providing a very high level of service so it is with great disappointment that we need to inform you that we are experiencing interruptions to a small section of our network. We apologise for any inconvenience this may be causing you.

Our team of System Engineers are urgently investigating the issue and we will update you on our progress as soon as we possibly can.
Aug 7, 03:08 AEST
Aug 6, 2020

No incidents reported.

Aug 5, 2020
Completed - The scheduled maintenance has been completed.
Aug 5, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 18:00 AEST
Scheduled - Web24 is committed to providing you with the very best infrastructure that is constantly performing to the highest standards and is kept updated with the latest software.

We will be hot migrating some of the VPS containers to alternate hypervisors.

The Migration is scheduled as below:

Start Date & Time: Tuesday, 4th August 2020, 6:00 PM AEST

End Date & Time: Wednesday, 5th August 2020, 6:00 AM AEST

This migration will enable us to perform hardware and software maintenance on the selected hypervisors with no down time to customer VPS services. There may be minor packets loss (for less then 5 seconds) when the migration completes and the new hypervisor takes over the VPS networking.

Our administrators will be monitoring all VPS migrations during this maintenance event.

Thank you for your understanding.
Aug 4, 11:58 AEST
Aug 4, 2020
Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020

No incidents reported.

Jul 28, 2020

No incidents reported.

Jul 27, 2020

No incidents reported.

Jul 26, 2020

No incidents reported.