Security Advisory: Immediate cPanel Update Recommended for VPS & Dedicated Servers
Monitoring - Dear Customers,

cPanel has released a security update to address CVE-2026-58048, a database privilege escalation vulnerability affecting supported cPanel & WHM versions. We strongly recommend that all customers update their servers to the patched versions available.

Please refer to the official advisories below for more details:

https://support.cpanel.net/hc/en-us/articles/42285745783703-Security-CVE-2026-58048-Database-Privilege-Escalation

Action Required

Please log in to your server via SSH as the root user and run the following command:

/scripts/upcp

This command will download and install the latest available cPanel & WHM updates, including the security fixes released by cPanel.

After the update completes, verify your cPanel version:

/usr/local/cpanel/cpanel -V

Why This Update required

This security release addresses a vulnerability that could allow privilege escalation within the database environment. Applying the latest cPanel update is the recommended mitigation from cPanel and helps protect your server from potential exploitation.

If you are unable to perform the update or experience any issues during the upgrade process, please contact our support team. We will be happy to assist you.
Aug 03, 2026 - 20:31 AEST

About This Site

Welcome to the Web24 status page. This page keeps you up to date with any scheduled or unscheduled maintenance on our network.

Uptime over the past 90 days. View historical uptime.
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90 days ago
100.0 % uptime
Today
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90 days ago
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90 days ago
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90 days ago
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90 days ago
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90 days ago
100.0 % uptime
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90 days ago
100.0 % uptime
Today
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90 days ago
100.0 % uptime
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90 days ago
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90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 15, 2026

No incidents reported today.

Aug 14, 2026

Phone Support Service Disruption
Resolved - Our phone support lines have now been restored and are fully operational.

Our engineers have completed the necessary work to resolve the issue and are taking steps to help prevent it from happening again.

We apologize for the inconvenience and appreciate your patience and understanding.

Live Chat Support: Our live chat support remains available 24/7 if you need further assistance.
Aug 14, 12:00 AEST
Investigating - We are currently experiencing an issue affecting our phone support lines, and customers may be unable to reach us. Our engineers are actively investigating the issue and working to restore service as quickly as possible.

Need support in the meantime? Our live chat support remains available 24/7, and we encourage customers to contact us through chat for immediate assistance.

We sincerely apologize for the inconvenience and will provide updates as soon as more information becomes available.
Aug 14, 11:14 AEST

Aug 13, 2026

No incidents reported.

Aug 12, 2026

Announcement: Action Required: Preparing for Upcoming Security Updates by Microsoft
Resolved - This incident has been resolved.
Aug 12, 21:44 AEST
Monitoring - Dear Customer,

We are writing to share an important update regarding the evolving landscape of security patching.

Microsoft has recently announced that due to advancements in AI-driven security research, the volume and frequency of security updates both on the regular Patch Tuesday schedule and through occasional out-of-band releases are increasing.

As the frequency of updates increases, keeping your operating systems and software current is more critical than ever. To ensure your Windows Dedicated Server environment remains secure, we ask that you be prepared to manage and apply security patches to your servers promptly as they are released. Staying current with these updates is essential to protecting your infrastructure against emerging threats.

For more details, refer A note on patch Tuesday (https://www.microsoft.com/en-us/msrc/blog/2026/05/a-note-on-patch-tuesday)

To help maintain the security and stability of your environment, we recommend the following best practices:

Review and apply the latest Windows security updates and patches as soon as practical after their release to address known vulnerabilities and security risks; and

Strengthen your security posture by enabling Multi-Factor Authentication (MFA/2FA), using dedicated administrative accounts, limiting privileged access, and implementing other recommended security controls.

These measures can significantly reduce the risk of compromise and help maintain the security of your systems.

Please note that the Microsoft patch release will require a server reboot for the updates to be fully applied. After installing the patches, kindly ensure that the server is restarted at the earliest opportunity to complete the update process and avoid any pending update-related issues.'’’

Should you have any questions or need further assistance, please feel free to reach out to our Support team.
Jul 3, 19:59 AEST

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

Unresolved incident: Security Advisory: Immediate cPanel Update Recommended for VPS & Dedicated Servers.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

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