Networking Incident - Dedicated servers
Incident Report for Web24
Monitoring
A fix has been implemented and we are monitoring the results.

The issue was caused by a hardware failure on a switch. Affected customers' servers have been moved to another switch while the faulty hardware is being replaced.
Posted Jun 13, 2024 - 02:58 AEST
Identified
The issue has been identified and a fix is being implemented.
Posted Jun 13, 2024 - 02:18 AEST
Update
We are currently investigating this issue and will update you as soon as we have more information.
Posted Jun 13, 2024 - 00:35 AEST
Investigating
We have identified and are actively working on an incident which is impacting network connectivity in our data centre.

The issue is being worked on as a top priority.

Further information will be provided here as updates become available.
Posted Jun 12, 2024 - 23:19 AEST
This incident affects: Network.
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