This incident has been resolved. All services are now online.
Posted Jun 01, 2020 - 15:27 AEST
Update
Restore of affected services are still in progress. It shouldn't be long now until services are back online.
Posted Jun 01, 2020 - 14:00 AEST
Update
One of our affected Plesk shared hosting platform is up and running, we are monitoring services on this platform and we are working on bring the other platform online as quick as possible. We apologies for any inconvenience this may be causing you
Posted Jun 01, 2020 - 08:20 AEST
Update
Database corruption has been identified on both of affected shared hosting servers, we are currently restoring the database from backups.
Posted Jun 01, 2020 - 05:55 AEST
Update
Database corruption has been identified on two of our shared hosting servers, we are currently restoring the database from backups.
Posted Jun 01, 2020 - 05:19 AEST
Identified
Database corruption has been identified on one of our shared hosting servers
Posted Jun 01, 2020 - 04:44 AEST
Investigating
At Web24 we pride ourselves in providing a very high level of service so it is with great disappointment that we need to inform you that we are experiencing an outage on two of our Plesk shared hosting platform. We apologies for any inconvenience this may be causing you