Phone service interruption

Incident Report for Web24

Resolved

This incident has been resolved.

Posted Jul 03, 2018 - 13:19 AEST

Update

All phone services have now been restored.

Posted Jul 03, 2018 - 13:18 AEST

Investigating

At Web24 we pride ourselves in providing a very high level of service so it is with great disappointment that we need to inform you that we are experiencing interruptions with our phone system. We apologise for any inconvenience this may be causing you.

Our team of System Engineers are urgently investigating the issue and we will update you on our progress as soon as we possibly can.

You can always contact us by submitting a ticket: https://www.web24.com.au/submit-support-ticket/

Posted Jul 03, 2018 - 13:16 AEST

This incident affected: Technical Support (Phone).