A fix has been implemented and we are monitoring the results.
Posted Aug 07, 2020 - 09:50 AEST
Identified
The issue has been identified and a fix is being implemented.
Posted Aug 07, 2020 - 05:56 AEST
Update
We are still investigating the issue, and have isolated the issue to only impact some AusWeb clients.
Posted Aug 07, 2020 - 04:00 AEST
Investigating
At Web24 we pride ourselves in providing a very high level of service so it is with great disappointment that we need to inform you that we are experiencing interruptions to a small section of our network. We apologise for any inconvenience this may be causing you.
Our team of System Engineers are urgently investigating the issue and we will update you on our progress as soon as we possibly can.
Posted Aug 07, 2020 - 03:08 AEST
This incident affected: Web Hosting cPanel, Reseller Hosting cPanel, Cloud VPS, and VMWare VPS.